The time for using coins, tokens, and tickets in an FEC have passed. Ongoing technology advancements have created great innovations that have improved many different aspects of FECs. Customers now anticipate arcade debit card systems, FEC kiosks, wireless readers and cashless technology when they enter FECs, meaning it is imperative that your venue meets their expectations.
Renee Welsh is the co-creator of Booking Boss, the award-winning ticketing and booking management platform. The company was sold to Helix Leisure in 2017. In 2018 she became CEO of Solutions Group, where she is now responsible for two of Helix’s companies – Booking Boss and Embed. Renee Welsh was named Entrepreneur of the Year in 2016 by Travel Weekly. She spoke to Blooloop about making a name for herself in the world of attractions technology. She also talked about how she is leading the way for women in the industry.
Consumers’ today expect more. They now demand and expect seamless guest experiences that include engagement, entertainment, and immersion. And they want you to exceed their expectations.