Nov 18, 8.30 AM to 4.30 PM • Andretti Indoor Karting & Games • Orlando, FL

 

 

 

 

BRINGING THE INDUSTRY'S BEST TOGETHER.

Best FEC Operators. Industry Mavericks & Fun Crusaders.​

An opportunity to cross-pollinate ideas and learn best practices from the best of the best ​
- taking your business to the next level by maximising your Embed system.

 

ABOUT THE EMBED CONNECT SUMMIT

With Great Tech Comes Great Savings, Greater Revenue, and Greater Profit.

 
Experience the premier educational and networking event exclusive to members of the Embed family!
 
Embed helps you cut costs to save more – savings you can use to expand your business and create new revenue streams.
 
Join the elite circle of FEC operators who have experienced this transformational growth with Embed's unparalleled solutions. 
keynote presentations
ATTEND KEYNOTE PRESENTATIONS FROM THOUGHT LEADERS. ​

Discover the industry titans' tools of the trade, as well as hear from industry insiders covering key emerging trends and in-depth business insights to capture your imagination with ideas and concepts on how the best of FEC tech and reliability can transform your business.​
​

self_development
JOIN ONE OF EMBED’S IN-DEPTH PRODUCT TRAINING SESSIONS.​

Get empowered to take your business to the next level as you enjoy an interactive training day where you can network, share your experiences, and learn from other participants. ​The sessions will include breakout groups and workshops.

 

 

ask_consultancy
WIDEN YOUR NETWORK.​

It takes a village for your FEC to grow and thrive. Find your people in our tribe of mentors and rub elbows, knowledge transfer, and cross-pollinate ideas with operators just like you, as well as the giants of the FEC industry such as Dave & Buster's, TEEG, and Majid Al Futtaim. Meet other members of the Embed family, including our tech partners like AWS, and industry partners like TrainerTainment, AAMA, and more.

 

 

FEATURED SPEAKERS

Learn how to leverage FEC tech innovations to streamline operations, enhance the guest experience, manage games and guest data, maximise your payment processing, get a 5x increase in your average reload value, and more from these industry insiders.

Darren_Ross_web

 

Keynote Speaker

Darren Ross, Service Freak Hospitality LLC. and TEDx Talks Speaker

 

 Mitchell & Jeremy-2

 

Mitchell Thompson, Windcave

& Jeremy Dickamore, Embed

 Kash & John-2

 

Kash Ahmad & John Keys,
Embed

 beth standlee

 

Beth Standlee,
TrainerTainment & AAMA

 

 

KEY AGENDA

  • 9.00 AM - 09.15 AM
  • 09.15 AM - 10.00 AM
  • 10.00 AM - 10.30 AM
  • 10.45 AM - 11.30 AM
  • 11.30 AM - 12.00 PM
  • 1.00 PM - 2.00 PM
  • 4.00 PM - 4.30 PM
  • 9.00 AM - 09.15 AM

    Renee-1

    ​
    MAIN STAGE 
     
    EMBED CONNECT SUMMIT KICK-OFF
     
    Get inspired as we formally launch the first-ever Embed Connect Summit with a powerful opening welcome from an industry insider, tech executive, and serial entrepreneur.
     
     
     
    Renee Welsh
    CEO, Embed

  • 09.15 AM - 10.00 AM

    Darren_Ross_web


    MAIN STAGE 
     
    Creating Popsicle Moments
    Service Innovations in Hospitality
     
    TEDx Talks speaker, service expert and entrepreneur of Service Freak Hospitality, LLC., and operator of the award-winning Magic Castle Hotel in Los Angeles—get inspired to design a memorable guest experience with every visit from a customer service consultant and guru to big brands including Nike, General Motors Mexico, and Harcourts Realty in Australia, whose expertise is featured in the New York Times best-seller, "The Power of Moments" by Chips & Dan Heath
     
     
     
    Darren Ross
    Chief Executive Freak, Service Freak Hospitality, LLC.

  • 10.00 AM - 10.30 AM

    Kash & John (2)

    MAIN STAGE
     
    Leveraging Your Embed System for Revenue Growth:
    Achieve Greater Profit & Lower Costs with Key Strategies & Best Practices
     
    ​
     Learn key techniques for leveraging the Embed system (Kiosk, POS, Cards, and Wearables) to drive greater revenue via cards promotions, promotional packages, and sell-up packages from an industry expert with 20+ years of operating experience at a large family entertainment centre running on the Embed system. 
     
     
    Kash Ahmad
    Global Head of Sales, Embed
     
    ___

    Hear it straight from this operating expert and discover how you can achieve higher profitability without breaking the bank by maximising your Embed system with key strategies to success.
     
     
    John Keys
    Regional Sales Manager (Americas), Embed

  • 10.45 AM - 11.30 AM

    Mitchelle & Jeremy-2

    MAIN STAGE
     
    How to Get Big Savings & Cut Losses
    on Your Payment Processing System​
     
    Get tips and tricks on maximising your payment processing system for better rates and bigger savings you can use for your future business expansion.
     
     
     
    Mitchell Thompson
    Enterprise Sales Manager, Windcave
     
    Jeremy Dickamore
    Payment Gateway Guru, Embed

  • 11.30 AM - 12.00 PM

    Sara
     
    MAIN STAGE
     
    BEST PRACTICE SHARING:
    Cashing in on Cashless 
    (Mobile Wallet Success Stories)
     
    From Adoption to Advantage:
    Real-World Examples of FECs Leveraging Digital Payments to Drive Business Growth, Profit, and Shorten the Customer Revisiting Cycle    ​
     
     
    Discover real-world examples of FECs using the Mobile Wallet - from the biggest chain of FECs in the industry to the growing single-location business - and get ideas from the product launch to achieving a higher reload value.
     
     
    Sara Paz
    CMO & Growth Officer, Embed
     
     
    Meet-and-greet and network with recognised FEC operators in the audience

  • 1.00 PM - 2.00 PM

    Group shot-1
     
    MAIN STAGE
     
    Meet the Embed Family:
    Speed Networking Facilitated by Embed Mavericks
     
    Embed customers like YOU are part of a collective, a community, a family of the best of the best. There's power in numbers, so meet other members of the Embed family with whom you can cross-pollinate ideas, knowledge transfer, and widen your network of fellow business owners. Whether you're attending with others or by yourself, leave it to the Embed Mavericks to break the ice with fellow operators and industry leaders.

  • 4.00 PM - 4.30 PM

    beth standlee

    MAIN STAGE 
    ​
    EMBED CONNECT SUMMIT CLOSING
     
     
    To close the event, don't miss some parting thoughts from the award-winning published author, FEC industry veteran, and management consulting guru.
     
     
     
    Beth Standlee
    Founder & CEO, TrainerTainment
    President, AAMA Board of Directors

 

Enjoy Complimentary Breakfast, Coffee, Power Lunch, High Tea, and Cocktails.

 

 

BREAKOUT SESSIONS

Maximise your Embed system with insider tips, tricks, and best practices to achieve transformational business growth faster. 

BREAKOUT SESSIONS HAVE LIMITED SEATS. REGISTRATION IS A MUST.

GURU-1

Streamlining Back-of-House Operations: The Ultimate Guide to Efficient Management with GURU

—
VIP Suite 1

Learn how to manage all your back-of-house functions and configurations for your TOOLKIT suite with GURU and have full control of your system in one place - from product and game management, promotions, inventory, flexible pricing, and more.

RESERVE SEAT
GT Thumbnail

Accelerate Success: Drive 5x Surge in Mobile Wallet Reloads with FREE GoTrain™ Staff Training

—
VIP Suite 2
Discover how onsite or virtual training and certification can empower your staff to drive uptake and usage of the Mobile Wallet for a 5x increase in average reload value - and MORE!
RESERVE SEAT
Real-Time STATS-2

Making Data-Driven Business Decisions with STATS

—
VIP Suite 1
Find out how to use your games and guest data and insights to make informed decisions about staffing, inventory, promotions, revenue forecasting, and more with the business intelligence dashboard powered by Amazon Web Services.
RESERVE SEAT
Creative Kit

Understanding the Consumer Zoning Journey: Key Touchpoints & Engagement Strategies for More Profits and Less Costs

—
VIP Suite 2

Get insights and key takeaways from industry best practices on how to promote Mobile Wallet usage around your facility, enabling you to create effective high-value, low-cost promotions your guests will love.

RESERVE SEAT

 

BONUS BAR

Enjoy these Embed family-exclusive perks all day at the Summit to boost your operations, profitability, and guest experience to greater heights. Check out these stations any time during the Summit and the Embed Mavericks will be at your service.

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FREE Payment Processing Consultation

VIP Room 3
Register and submit requirements for your complimentary payment processing consultation from our team of Payment Gateway Gurus and partners. At no cost, let's assess how you can cut your losses and take advantage of the savings you can have simply by changing your payment processing provider to get the best rates for you.
RESERVE SEAT
Free SaaS Solutions

FREE SaaS Solutions

Bonus Bar
Enjoy a boost in operational efficiency and profitability with this trifecta! Sign up for your FREE subscription to the Apple and Google-certified Mobile Wallet, STATS business intelligence dashboard (powered by Amazon Web Services), and BOOKINGS online reservation platform and see how these can help your business. Terms & Conditions apply.
GoTrain Express

FREE GoTrain™ Staff Training

Bonus Bar
Take this chance to meet Embed's GoTrain™ team and hear how you can increase your reload value with staff training. Register to get on the GoTrain™ for online/virtual or in-venue training for your staff to drive customer uptake of the Mobile Wallet so you can enjoy transformative growth – included at no cost for members of the Embed family. Enquire now. 
eShop KV-1

FREE eSHOP Registration

Bonus Bar
Get your Embed family login credentials and access to Embed's eSHOP, where you can purchase hardware parts and accessories online in just 3 easy steps: Select. Ship. Pay. Nothing beats fast! Plus, meet our Global Head of eSHOP for any questions, support and/or suggestions.
Prdt Section_1667x1111_2022_Game Cards_R

FREE Cards & Wearables

Bonus Bar

Score 5,000 FREE game cards with every 50,000 game card order! Claim a premium card sample set you can take for a test run/trial at your venue to help boost guest spending and loyalty. Meet our Cards Team and check on the status of any ongoing cards and media orders.

 

 

SPONSORS

 
TITLE SPONSORS
 

Sponsor logos_AWS

Sponsor logos_Windcave

 

  
 
SILVER SPONSORS
  Sponsor logos_IPC_Ironhill Plastic cards

 

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BRONZE SPONSORS
  Sponsor logos_Cirtronix

 

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SUPPORTING SPONSORS

Sponsor logos_Intergame

 

 Sponsor logos_Andretti

 

Sponsor logos_SugarPOP

 

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Official Media Partner Official Venue Partner Official Photographer Supporting Partners

 

 

Save Your Seat to Embed Connect Summit 2024!
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