With all the competition and constantly emerging customer demands in the FEC and amusement centre industry, it's easy to forget a crucial factor in maintaining your FEC business: what happens to your systems after making a successful sale. Thankfully, we have the Embed Success Squad™ leading the game. The Embed Success Squad™ is not your ordinary FEC support team. It’s a powerhouse of SaaS specialists, trainers, and payment experts that will help you improve your daily operations. And the best part of it all? It’s completely FREE for all members of the Embed family!
Arcade and FEC operators are looking for various ways to increase revenue, especially in lean times, without spending more money on advertising or capital investment. One quick and easy way is to make use of existing features in your arcade debit card reader system to set up promotions and packages that will increase your arcade revenue without spending more. In a recent interview, Embed Strategic Account Manager John Keys, a 16-year veteran in the FEC industry, gave four suggestions of promotions and packages you can run on the Embed arcade debit card system smartTOUCH.
The modern business has become a data-driven environment. Data has changed drastically in the last few years due to advances in technology, in this case family entertainment center technology, that has increased the amount of data there is to collect whilst also enhancing the ability to collect it. Smartphones are a great example of this, giving business all different types of information such as search history, locations, and personal data among other stuff too.
Consumers’ today expect more. They now demand and expect seamless guest experiences that include engagement, entertainment, and immersion. And they want you to exceed their expectations.
Saas - Software as a Service. What does it mean? How it can benefit your arcade or family entertainment centre.