Customer service is changing based on the changing needs and attitudes of customers.
Round1 Bowling and Amusement is the ultimate entertainment spot for the entire family with wall-to-wall attractions including bowling, arcade games, karaoke, billiards, and delicious food.
Smartphones have changed the world in so many different ways, especially by which we can easily purchase products or services. Anything you want is literally only a touch away. You don’t even have to carry your wallet anymore, our licenses, credit and debit cards, event tickets. Almost everything we use is becoming digital. This hasn’t just changed the way we consume, it has altered the way we think about consuming, more specifically the expectations of what a transaction process is. Speed and efficiency are everything in this digital age and the new digital wallets are only acting to advance the process.
Midwest Coin Concepts, the premier choice for amusement entertainment solutions, manages a diverse list of locations including restaurants, bars & taverns, family entertainment centers, bowling centers, movie theatres, hotels, casinos, and more.
With the holiday season upon us, it's important to make the most of the influx of customers you’ll realize at your family entertainment center.
Overview Apex Entertainment is New England’s largest family entertainment center with several attractions that provide high-quality entertainment for thousands of its area residents year-round. Joey Slawinski, Director of Operations, describes its flagship location in Marlborough, MA (also the largest FEC in New England) as “80,000 square feet of pure fun.”
With its drive and ambition, plus the assistance of an integrated cashless technology solution like Embed’s, Apex Entertainment may just live up to its name.
Food and beverage is an integral part of the guest experience at an entertainment, leisure or restaurant venue.
Overview Shaffer Entertainment operates a diverse group of businesses, including bars and taverns, bowling centers, family entertainment centers, movie theaters and restaurants.
Renee Welsh is the co-creator of Booking Boss, the award-winning ticketing and booking management platform. The company was sold to Helix Leisure in 2017. In 2018 she became CEO of Solutions Group, where she is now responsible for two of Helix’s companies – Booking Boss and Embed. Renee Welsh was named Entrepreneur of the Year in 2016 by Travel Weekly. She spoke to Blooloop about making a name for herself in the world of attractions technology. She also talked about how she is leading the way for women in the industry.