How an Integrated Business Solution Can Streamline Your Business

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The pandemic has affected people, businesses, and industries in ways that no one could foresee. During these unprecedented times, it becomes much more critical for businesses to streamline business processes to mitigate the risk of the COVID-19 economic crisis. 

One of the keys to streamlining your family entertainment center’s processes is implementing an integrated business solution in your facility. Staying up to date on technology strengthens operating transparency and drives profitability so you can make informed business decisions based on actual data. 

If you are not running your family entertainment business with an integrated business solution, you face an uncertain future. Whether you’re operating one family entertainment center, a successful franchise, or managing a multi-location chain, your business needs a technology solution that drives your business’s operational efficiency and grows as your business grows.

Fine-tune your business with these three tips for simplifying and streamlining your operations with an integrated business system:

  1. Automate Backend Processes: Combat operational oversights with real-time reporting so that you can make necessary adjustments immediately instead of wasting an extended period collecting and analyzing data through manual processes. The automation of business reports is useful to operators because it highlights the path to success and informed strategic decisions in your overall business plan. 
  2. Simplify Your Payments: With a single, integrated solution, you don’t have to juggle paying multiple vendors to keep your system online, streamlining your operations, and making accounting efforts a breeze. Plus, you’ll always know the right person to call, enabling you to rely on the experts that are familiar with all pieces of your system. 
  3. Implement a Customer Relationship Management (CRM) tool: Build relationships by using a CRM tool to capture guests’ contact information and their spending habits. You can make proactive offers to entice them back (like their favorite drink or flavor of ice cream.) 

Benefits of Streamlining Your FEC’s Processes

Integrated business solutions offer you features that help manage your business, control business costs, expand sales opportunities, and dramatically improve your guests’ experience and loyalty. Having holistic and in-depth visibility allows you to make business decisions that build your business, like fine-tuning guest packages, game options, and membership programs that deliver a better guest experience, driving return visits, higher average guest spend and futureproofing your business.

By streamlining your family entertainment center’s daily processes, you can witness significant improvement in operational efficiency, reducing costs and increasing profits. Following these easy tips helps improve productivity, automate repetitive tasks, boost team morale, and allow your staff to focus on the core of their job: the guests.

Embed Solutions

Embed provides a complete range of integrated hardware and software solutions that streamline your operation. We craft custom-tailored solutions that help drive more profits for your business by increasing revenue, reducing costs, and achieving your business goals with a core product solution consisting of self-service kiosks, smartTOUCH card readers, and the award-winning Mobile Wallet. 

Plus, with Embed’s complete integrated solution, you can operate the same size game room with less labor, gaining more revenue, greater profitability, and lower costs. And it pays for itself while driving double-digit revenue growth.

It’s simple; you need an integrated solution that works on the ground and centrally accessible from anywhere, anytime. And we have it!

Related Posts

What are Good Interview Questions to Ask When Hiring a General Manager?

If you are looking for how to hire a general manager for family entertainment center business, you must prepare a set of interview questions for your prospective candidates to assess if they are the right person for the job. This will also enable you to check if an applicant is a good fit for your company culture, your team, and your business. To help you ask the right questions that generate the answers and outcomes that you hope for, we talked to Embed's very own Kash Ahmad, Chief Management Consultant in Operations at NASA. Ahmad has over 25 years of extensive experience in the amusement and hospitality industry, including recruiting general managers for top family entertainment centers in the business. Choosing the right general manager for your FEC is crucial to ensure that your company culture has a steady footing: "A good leader can make all the difference. Different employees work differently depending on the manager. Taking the time to make the right selection for the manager you’re going to bring on board is essential. If you bring in the wrong person who doesn’t believe in your culture or plan, does not care about your employees, or doesn’t care about the business that much, it can really move your culture backward," emphasizes Ahmad.

Where Do We Hire a Good General Manager?

Talent can come from everywhere. However, finding a culturally good fit for your family entertainment center's general manager can be quite a challenge. Company culture and values carry great weight in choosing leaders such as GMs for your team. Settling for just anybody can discourage good employees, run guests out the door, and cripple the energy to go to work. This is one of the reasons why you have to take into consideration where you scout for this role. Before you can start, you have to be prepared with some of the key aspects of the job hunt, such as the general manager's role, responsibilities, and the required skills and characteristics. To help you search for the right place for your FEC's next leader, we talked to recruitment and hospitality veterans David Curtis, Senior Director of Talent at Dave & Buster’s, and Beth Standlee, CEO & Founder at TrainerTainment. Here's where you can pool prospects for your FEC's general manager:

What are the Important Skills & Qualities of a General Manager?

Looking for how to hire a general manager for your family entertainment center? There are specific skills, qualities, and characteristics that you need to be on the lookout for. Whether you have a mom-and-pop FEC or are already scaling into a chain, hiring a general manager is necessary and beneficial to keep your daily operations in check, your staff in their best professional shape for your guests, and your business in its most innovative and successful form yet. To help you on your talent acquisition journey for this vital role, we talked to David Curtis, Senior Director of Talent at Dave & Buster’s, Beth Standlee, CEO & Founder at TrainerTainment, and Embed's very own Kash Ahmad, Management Consultant in Operations at NASA. According to our industry experts, the following are the non-negotiables when it comes to hiring a general manager: