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Embed Unveils its Latest Breakthrough Design Tech Innovation at IAAPA Expo 2021 Orlando, Solidifying Position as the Ultimate Contactless Solution in the Industry

ORLANDO, FLORIDA, November 15, 2021: Transforming the business of fun since 2001, Embed, the worldwide leader of the cashless business management systems and solutions for the amusement, entertainment, and leisure industries unveils its latest breakthrough design innovation at IAAPA Expo 2021 in Orlando, Florida, from November 16 to 19th.

Been There, Done That.
After launching their award-winning Mobile Wallet at the IAAPA Expo 2019, Embed made history again! Two years since its announcement, the Mobile Wallet is still the ONLY non-banking, finance-payment or loyalty card business and brand card that sits in the consumers’ Google Pay or Apple Wallet.

True to its 20-year legacy in tech pioneering history in the industry, Embed spent 2 years in the lab developing a cutting-edge self-service KIOSK+ that is set to become the breakthrough tech innovation of the year. Not unlike the Mobile Wallet, no other business solutions player has anything close.
With one of the largest touchscreen displays in the industry, a dramatically sleeker design, and expandable modularity, Embed’s KIOSK – the industry’s best self-service kiosk – becomes SO MUCH MORE in KIOSK+.
Kiosk+ Tilt Right
Smart & Skinny Machines, Game-Changing Space-Savers
KIOSK+ is sleeker than ever – with a leaner footprint than 100% of the kiosks in the industry, so operators can dedicate their game room floor to what matters most – revenue-generating games instead of outdated balance check machines and other large space-consuming hardware systems like bulkier kiosks and top-up stations. The KIOSK+ enables operators to maximise their game room floor revenue per square foot.
Kiosk+ Modular Tilt Left
Looking Great in a Two-Piece
KIOSK+ reimagines modularity with its removable screen and base, making it the only kiosk on the operator’s own terms. It’s upgradable and modifiable with additional game card dispensers and other hardware modules of choice – a kiosk solution that grows as a business grows. The monitor can be used as a wall-mounted top-up/reload station; it can be mounted on a pillar in the middle of a game room floor, whatever and wherever it needs to be without taking any floor space!

Redefining Definition
The user experience gets a dynamic oomph with the enormous 27-inch responsive touchscreen display screen – making it one of the largest screens in the industry and a great look for upsell promotions. Add in its fast and responsive software, KIOSK+ enables a seamless guest experience.

Configuration Options
KIOSK+ is available in various configuration options that are good for any business, from entry-level to an expanding operator, or an unmanned game room floor. The emONE+ is a supercharged version of Embed’s emONE, a fully unmanned self-installing and service kiosk (with a built-in server) with credit card and cash & coin transaction modes and 800-game card dispenser capacity, and now it comes in the KIOSK+ skinny design, so operators can dedicate their unmanned game room floor to what matters most - revenue-generating games.

The KIOSK+ single card dispenser configuration carries 400 game cards while the dual card dispenser can handle 800 – both of which can have either credit card or cash & coin options; the kiosk configuration options are in the hands of the operator.

Any operator can personalize the KIOSK+ by wrapping its base in their own customized branding and messaging design.

“Embed aims to enable, empower, and ease the Business of Fun, transforming it with our technology innovation. We have a clear vision of the FEC of the future, and KIOSK+ is a product that will transform what FECs are willing to accept from their business solutions providers; no more space-consuming bulky kiosks. Business solutions should enable operators to optimise the consumer experience while driving greater revenue and profit per square foot, which is the design purpose of KIOSK+. We are excited to help operators maximise their game room floor with revenue-generating games, lower their costs, and achieve their business goals through this innovation,” said Renee Welsh, CEO, Embed.

The combination of the Mobile Wallet, wearable media and the next generation kiosk solidify Embed as the ULTIMATE Contactless Solution in the industry.

Exclusive IAAPA Promotion
Embed is offering KIOSK+ at an exceptionally priced promotion exclusive for IAAPA Expo 2021. Operators can get this breakthrough innovation for 10% off promotional price. This promotion is valid until 15 December 2021 only.

The Next Step in Exceptional Customer Service, Care, & Training
To further push the boundaries of enabling customers to become FECs of the future with the right tech solutions, Embed is the first in the industry to launch the new Customer Help Centre. This smart knowledge base is a powerhouse of data that customers can access to maximise all the features of any Embed system they are using.

Powered by Zendesk, the industry leader in online web support, the Customer Help Centre includes Embed’s new customer Welcome Pack, close to 500 help articles and user help guides, and 50 help videos and training tutorials. With this, troubleshooting, reconfigurations, and other setup can be a DIY for the customer. Embed believes that knowledge is power – putting power in the customer’s hands, on their own terms.
Snap-strap-play-small
Redefining the Game Card with the Breakaway Game Card:
Snap. Strap. Play
.
In 2019, Embed reimagined and redefined wearable media beyond the game card with over 200 new card designs. Now, Embed has merged the traditional game card and wearable media with the Breakaway game card. This breakthrough innovation features a section that can be snapped off the traditional game card and worn with a band and reusable toggle, enabling guests to easily snap off the wearable media, strap the game card, and get in the zone - snap, strap, and play! Operators can simply use their existing Embed kiosk dispenser to issue the Breakaway game card and place a container with the strap and reusable toggle next to the kiosk to ease any inventory management concerns regarding wearable media.

IAAPA Expo 2021 participants can visit Embed at the Orange County Convention Center, Booth #606 from November 16 to 19th to catch the KIOSK+ in action. There will be daily Happy Hour sessions from 2 to 6 PM, free product demos of Mobile Wallet & TOOLKIT, freebies, and more. Schedule an appointment here for the full red carpet experience.

GLOBAL Media Contact
Kathleen Goy
Global Head of Events
Kathleen.goy@embedcard.com

The Embed Team
The Embed Team
Sharing our knowledge to help you enable your business of fun.

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Embed Redefines Reliability & Bags Awards at Amusement Expo International 2024

DALLAS, TEXAS, Mar 22, 2024: Embed, the ultimate cloud-based, cashless solutions provider for the amusement, entertainment, and leisure industries showcased its Software as a Service (SaaS) solutions and other breakthrough innovations at the Amusement Expo International (AEI) from 20-21 March, emphasising on the importance of reliability when it comes to choosing a solutions provider to future-proof your business. Embed is known to partner with global tech giants, maximising their groundbreaking technology to adapt it for the family entertainment sector. The award-winning Mobile Wallet is still the only Apple and Google-certified FEC solution in the industry since its launch in 2019; the only non-banking, non-finance, non-healthcare solution approved to sit in a consumer’s mobile wallet (not a mobile app that requires a download and ongoing maintenance). And, STATS, the business intelligence dashboard jointly developed with Amazon Web Services. “Fresh from The DEAL Show in Dubai, AEI has been another amazing show and we’re privileged to keep our ear to the ground and stay close to our customers – the members of the Embed family – friends, and partners in the industry, especially at a time when system reliability is a hot topic in the industry,” shares Renee Welsh, CEO at Embed. “We are in a strategic position to respond to the industry’s need for reliable tech partners they can trust; we’re a solutions provider that partners with Amazon Web Services (AWS) for their data centres and tech development. Our confidence comes from knowing that we partner with the best. AWS tech is reliable enough for NASA, Formula 1, the US Defence, Netflix (with 260M subscribers), and Facebook (with 3B subscribers), then we can guarantee that the Embed family of FECs are in good hands!” Speaking further about their SaaS solutions, CTO Andy Welsh comments on how a system’s reliability is as crucial as the data centres and tech partners running it: “The Embed system architecture is built to work even during network outages. It’s time to make the switch and upgrade to the Embed system when your current system is letting you and your guests down.” “It’s at times like these, when other cashless players are plagued with data centre issues that result in mass outages amongst their FEC customers during busy weekend hours that Embed’s cutting-edge reliability is crystal clear!” adds Sara Paz, CMO and Embed Success Squad™ Transformation Guru. The Embed Success Squad™ was introduced at IAAPA Orlando 2023 as the company’s testament to customer-centricity and commitment to their customers’ business growth and success. The dedicated team of consultants, champions, and trainers – a mix of growth gurus, SaaS experts, and payment specialists help the Embed family experience the transformational growth SaaS solutions drive. “With 1-year FREE Mobile Wallet and 3-months FREE STATS subscriptions, complimentary payment gateway cost-saving analysis, free best practice training from the industry’s best FECs, free marketing kits and/or complimentary printed assets that cover the entire customer journey in an FEC, and the Embed GoTrain™ – all these are done to drive consumer uptake of Mobile Wallet,” adds Paz. 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FACE Amusement – 10 years IF La Fleur & Sons – 11 years Pizza Ranch – 12 years Player One – 14 years Atlantis Casino Resort Spa – 15 years International Women’s Month Celebration Embed honoured women in tech by giving away exclusive Women@Embed pins in celebration of International Women’s Month. “Women drive innovation and inspiration across various disciplines and industries. It’s only fitting that we Expect Her in Tech – which is what we are advocating for this year’s International Women’s Month, aligned with the United Nations’ theme: Invest in Women, Accelerate Progress,” says CEO Renee Welsh.

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