All Posts

Embed Provides Integrated Cashless Solutions to Zone Out Arcade, Australia

Singapore, 27 May 2021: Transforming the business of fun since 2001, Embed, the worldwide leader of the cashless business management systems and solutions for the amusement, entertainment, and leisure industries, is proud to provide integrated cashless solutions to Zone Out Arcade located in Nelson Bay, Australia.

Zone Out Arcade opened its doors to the public on Christmas Eve 2020, in time for the Australian summer school holidays. Proudly family-owned and operated locally, Zone Out Arcade aims to provide a unique and unforgettable experience for the entire family by offering the latest arcade games, including King Kong VR, Jurassic World, basketball hoops, air hockey tables, skill-testers, and a ball drop where players go inside the machine and try to get as many balls into the holes as possible.

Customers visiting this outlet can expect to receive a superior guest experience, thanks to Embed’s integrated business platform that enables business owners to achieve greater operational efficiency while reducing costs and increasing profitability. Fitted with Embed’s self-service kiosk, award-winning smartTOUCH readers, and integrated with Embed’s point-of-sale and PRIZES redemption management system, Zone Out Arcade is equipped with a total integrated solution that works on the ground and is centrally accessible from anywhere, anytime.


“Although there was an ongoing pandemic, we were seeing people come into our venue quite quickly and strongly motivated to have fun with their family and friends. It was a no-brainer for us to embark on this business, and to see the smile on our guests’ faces made it all worthwhile. All these were only possible thanks to Embed. There is no doubt when it comes to card systems, Embed is the best. They make the process easy, enjoyable and ultimately takes the pressure off business owners by providing a reliable system. We’re so grateful for the customer support from Embed, which enabled us to open our premises on time. Embed’s support team has remained constant, efficient, and reliable. We simply cannot fault, and this really sets them apart from any other competitors.” said Emily Pattison, Co-owner, Zone Out Arcade.

“We believe that anything is possible and offer solutions to meet the wide-ranging needs of guests and operators alike. Our ‘customer first’ approach focuses on solutions that enable the optimum guest experience, and it’s the driver behind our development efforts because when the customer thrives, the operators thrive! Helping our customers lower their operating costs while driving higher profit and achieving their business goals is the core of everything we do at Embed,” said Renee Welsh, CEO, Solutions Group.


GLOBAL Media Contact
Kathleen Goy
Global Head of Events
Kathleen.goy@embedcard.com

The Embed Team
The Embed Team
Sharing our knowledge to help you enable your business of fun.

Related Posts

Embed Changed the Game AGAIN at IAAPA Expo Orlando 2022 with STATS Insights Platform, New Breakthrough Innovations

DALLAS, 18 November 2022: Embed, the ultimate cashless solutions provider for the amusement, entertainment, and leisure industries, successfully launched the new technology insights data visualization dashboard, STATS, at the IAAPA Expo Orlando from November 15 to 18. Developed with and powered by Amazon Web Services (AWS), STATS is a powerful data and report visualization tool designed to help family entertainment centers worldwide transform guest experiences, improve operational efficiency, and boost revenue using data.

Embed Changes the Game with STATS Insights Platform Powered by AWS

SINGAPORE, 3 November 2022: Today Embed, the ultimate cashless solutions provider for the amusement, entertainment, and leisure industries, is launching the new technology insights data visualization dashboard, STATS, at the IAAPA Expo Orlando from November 15 to 18. Developed with and powered by Amazon Web Services (AWS), this solution helps family entertainment centers worldwide transform guest experiences using data. In its commitment to technology innovation, Embed has been launching industry-firsts for more than 20 years to enable, empower, and ease the business of fun. For example, its Mobile Wallet virtual game card launched in 2019 remains the only non-banking, non-finance, and non-loyalty brand to sit in customers’ Apple Wallet or Google Pay.

Embed Changes the Game with STATS Insights Platform Powered by AWS

SINGAPORE, 3 November 2022: Amazon Web Services (AWS), an Amazon.com company, today announced that Singapore’s Embed, the worldwide leader in cashless business management systems and solutions for the amusement, entertainment, and leisure industries, with 1,000 customers operating 3,000 installations around the world, has developed an industry-first data visualization platform on AWS. The STATS insights platform makes understanding venue operations easy and engaging by leveraging AWS to visually present data, including arcade game performance and guest activity, from points of sale, gaming rooms, and kiosks. This data helps family entertainment centers (FECs) like arcades, amusement centers, and theme parks better understand their guests’ behaviour and improve the guest experience. With the breadth and depth of AWS services, including databases, analytics, and networking and content delivery, the STATS Software-as-a-Service (SaaS) solution allows FECs to generate reports from nine dashboards on the performance of their venues. For example, with STATS, FECs can forecast game demand and revenue to optimize game offerings and promotions, and drive staffing and inventory efficiencies across multiple locations.