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Embed Provides Integrated Cashless Solutions to Zone Out Arcade, Australia

Singapore, 27 May 2021: Transforming the business of fun since 2001, Embed, the worldwide leader of the cashless business management systems and solutions for the amusement, entertainment, and leisure industries, is proud to provide integrated cashless solutions to Zone Out Arcade located in Nelson Bay, Australia.

Zone Out Arcade opened its doors to the public on Christmas Eve 2020, in time for the Australian summer school holidays. Proudly family-owned and operated locally, Zone Out Arcade aims to provide a unique and unforgettable experience for the entire family by offering the latest arcade games, including King Kong VR, Jurassic World, basketball hoops, air hockey tables, skill-testers, and a ball drop where players go inside the machine and try to get as many balls into the holes as possible.

Customers visiting this outlet can expect to receive a superior guest experience, thanks to Embed’s integrated business platform that enables business owners to achieve greater operational efficiency while reducing costs and increasing profitability. Fitted with Embed’s self-service kiosk, award-winning smartTOUCH readers, and integrated with Embed’s point-of-sale and PRIZES redemption management system, Zone Out Arcade is equipped with a total integrated solution that works on the ground and is centrally accessible from anywhere, anytime.


“Although there was an ongoing pandemic, we were seeing people come into our venue quite quickly and strongly motivated to have fun with their family and friends. It was a no-brainer for us to embark on this business, and to see the smile on our guests’ faces made it all worthwhile. All these were only possible thanks to Embed. There is no doubt when it comes to card systems, Embed is the best. They make the process easy, enjoyable and ultimately takes the pressure off business owners by providing a reliable system. We’re so grateful for the customer support from Embed, which enabled us to open our premises on time. Embed’s support team has remained constant, efficient, and reliable. We simply cannot fault, and this really sets them apart from any other competitors.” said Emily Pattison, Co-owner, Zone Out Arcade.

“We believe that anything is possible and offer solutions to meet the wide-ranging needs of guests and operators alike. Our ‘customer first’ approach focuses on solutions that enable the optimum guest experience, and it’s the driver behind our development efforts because when the customer thrives, the operators thrive! Helping our customers lower their operating costs while driving higher profit and achieving their business goals is the core of everything we do at Embed,” said Renee Welsh, CEO, Solutions Group.


GLOBAL Media Contact
Kathleen Goy
Global Head of Events
Kathleen.goy@embedcard.com

The Embed Team
The Embed Team
Sharing our knowledge to help you enable your business of fun.

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And, STATS, the business intelligence dashboard jointly developed with Amazon Web Services. “Fresh from The DEAL Show in Dubai, AEI has been another amazing show and we’re privileged to keep our ear to the ground and stay close to our customers – the members of the Embed family – friends, and partners in the industry, especially at a time when system reliability is a hot topic in the industry,” shares Renee Welsh, CEO at Embed. “We are in a strategic position to respond to the industry’s need for reliable tech partners they can trust; we’re a solutions provider that partners with Amazon Web Services (AWS) for their data centres and tech development. Our confidence comes from knowing that we partner with the best. AWS tech is reliable enough for NASA, Formula 1, the US Defence, Netflix (with 260M subscribers), and Facebook (with 3B subscribers), then we can guarantee that the Embed family of FECs are in good hands!” Speaking further about their SaaS solutions, CTO Andy Welsh comments on how a system’s reliability is as crucial as the data centres and tech partners running it: “The Embed system architecture is built to work even during network outages. It’s time to make the switch and upgrade to the Embed system when your current system is letting you and your guests down.” “It’s at times like these, when other cashless players are plagued with data centre issues that result in mass outages amongst their FEC customers during busy weekend hours that Embed’s cutting-edge reliability is crystal clear!” adds Sara Paz, CMO and Embed Success Squad™ Transformation Guru. 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