See the big picture with a real game-changer.
Central Games Management is one simple interface where you have instant access to a secure, central solution for seamless and easy management of all games in all locations, at a glance. This includes management of charge groups, charge rates, promotional pricing, card statuses, and the following:
Universal Games Database
- Maintain unified naming of games across locations for easier identification, boosting reporting outcomes with better comparison data
- Drive revenue by centrally controlling game pricing and promotions anytime, anywhere (by day, by the time of day, etc.)
Central Reports
- Identify low and high performing games during peak hours across locations
- Reliable, secured reports on the go
- Lose no data at the store level
Universal Games Database
- Maintain unified naming of games across locations for easier identification, boosting reporting outcomes with better comparison data
- Drive revenue by centrally controlling game pricing and promotions anytime, anywhere (by day, by the time of day, etc.)
Central Reports
- Identify low and high performing games during peak hours across locations
- Reliable, secured reports on the go
- Lose no data at the store level
FAQs
Learn more about Embed’s CGM solution designed to streamline customer relationship management, guest engagement, and operational workflows for FEC and entertainment venues.
What is Central Games Management (CGM) and who is it designed for?
CGM is Embed's centralised control module for operators managing games across multiple venue locations. It provides a single interface to oversee all games, pricing, promotions, card statuses, and charge configurations across every site—eliminating the need to log in to each location separately to make changes or pull reports.
How does CGM help operators manage game pricing and promotions across locations?
CGM's Universal Games Database allows operators to control game charge rates and promotional pricing centrally, with the ability to schedule changes by day or time of day across all locations simultaneously. This means a time-limited happy hour promotion or weekend pricing adjustment can be pushed across an entire venue network from one interface rather than being configured location by location.
What is the Universal Games Database and why does consistent game naming matter?
The Universal Games Database maintains standardised game naming conventions across all locations. This matters because inconsistent naming—where the same game is labelled differently across sites—corrupts comparative reporting data. Unified naming means performance reports are directly comparable across venues, giving operators accurate visibility into which games are driving revenue and which are underperforming network-wide.
What reporting does CGM provide and how does it differ from the REPORTS module?
CGM's Central Reports are focused specifically on game-level performance across locations—identifying high and low-performing games during peak hours with secure, on-the-go access and zero data loss at the store level. Where REPORTS covers broad operational and financial data across the whole business, CGM Central Reports drill into game floor performance specifically, making it the right tool for operators who need granular, location-by-location game intelligence.
How does CGM simplify multi-location game management and reporting?
CGM provides a secure, centralised platform to manage all games across locations from one interface, using the Universal Games Database (UGDB) to standardise naming, access accurate game data, and leverage insights like average play cycle times. Operators can update pricing across all venues with a single click, schedule automated seasonal or recurring pricing, manage assets by serial number, control card statuses centrally, and access game utilisation reports—ensuring consistent operations and more efficient, data-driven decision-making.
