PRIZES is Embed's prize and ticket redemption management system, designed to free up cashiers at the prize counter, reduce guest wait times, and allow staff to serve more guests without being tied to a single terminal. It handles both physical and electronic ticket redemption as part of the TOOLKIT platform.

Yes. The PRIZES system is built to serve multiple guests from a single terminal simultaneously, reducing bottlenecks during peak periods and improving throughput at the prize counter without requiring additional staffing.

Command cards allow staff to move freely away from the prize terminal while still managing redemption transactions. Rather than being tethered to a fixed counter, staff can use command cards to control the system remotely to finalise redemption transactions or remove an item from a current order, — improving flexibility on the floor and reducing the perception of long waits for guests.

The PRIZES module provides real-time inventory updates as items are redeemed, with secure return functionality to keep stock counts accurate. It also supports electronic packing lists, making stock management and restocking more efficient for prize counter operations.