The next-gen of Cashless.

Making cashless Cardless.

The award-winning Mobile Wallet is the only Apple and Google-certified virtual game card solution in the FEC industry since its launch in 2019. Designed to integrate seamlessly with the existing Embed TOOLKIT platform, it requires no additional app download, allowing guests to get started instantly.

Guests can register their physical game cards via the Embed Mobile Portal to view balance and ticket details, add their virtual game cards to Apple Wallet or Google Wallet, and tap to pay and play with ease. The Mobile Portal also allows guests to manage multiple cards under one account—including the whole family’s cards—reload anytime, anywhere without leaving the game, and redeem prizes at the counter using their virtual game cards.

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The award-winning Mobile Wallet is the only Apple and Google-certified virtual game card solution in the FEC industry since its launch in 2019. Designed to integrate seamlessly with the existing Embed TOOLKIT platform, it requires no additional app download, allowing guests to get started instantly.

Guests can register their physical game cards via the Embed Mobile Portal to view balance and ticket details, add their virtual game cards to Apple Wallet or Google Wallet, and tap to pay and play with ease. The Mobile Portal also allows guests to manage multiple cards under one account—including the whole family’s cards—reload anytime, anywhere without leaving the game, and redeem prizes at the counter using their virtual game cards.

  • The only Apple iOS- and Google Android-certified FEC solution since 2019
  • No app download required – fun is just a simple tap away
  • Up to 5× higher average reload value compared to cash or credit cards
  • Advanced security and encrypted mobile technology protects game card data
  • Gain visibility into guest spending behavior and visit frequency
Cash vs Card vs Mobile Wallet_5x Increase

  • The only Apple iOS- and Google Android-certified FEC solution since 2019
  • No app download required – fun is just a simple tap away
  • Up to 5× higher average reload value compared to cash or credit cards
  • Advanced security and encrypted mobile technology protects game card data
  • Gain visibility into guest spending behavior and visit frequency

How It Works

Guests can simply register their game cards on the Embed Mobile Portal and immediately get access on the customer details of their game card, like balance information and ticket count. Customers can then add the virtual game card to their Apple Wallet or Google Wallet.

 

With the exact functionality as a game card but lives within the guest’s mobile wallet, customers can easily tap and reload without leaving the game. This enables operators like you to drive return visits and get insights into customer behavior, usage, and spending habits.

 

Everything at Your Fingertips

Bundle offers, drive repeat visits, and deepen customer loyalty with this cloud-based solution. With its ease of use, you can increase guest spend and reduce dwell time, and drive customer retention and loyalty strategies, which are integral parts of an arcade business success plan.

 

Tap. Reload. Repeat.

When guests pay and play with their phone anytime, anywhere, they stay in the zone. No more waiting in line at the kiosk, cashier, balance-check machine, or prize redemption—which means greater revenue, less manpower, fewer hardware costs, and greater profit for you!

 

Safe & Secure Play

Advanced security and encrypted mobile technology protect game card-related information, assuring guests that they can increase top-up value with each reload without the fear of losing game cards. There is also a reduced risk for the operators.

 

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FAQs

Learn more about Embed’s Mobile Wallet solution designed to support seamless cashless payments, digital guest engagement, and connected FEC experiences.

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What is Embed Mobile Wallet and how does it work for arcade and FEC guests?

Mobile Wallet is a virtual game card that lives inside a guest's existing Apple Wallet or Google Wallet. Guests register their physical game card via the Embed Mobile Portal, add the game card virtually to their mobile wallet, then tap to play, reload credits, check their balance, and redeem prizes directly from their phone anywhere in the venue.

Does a guest need to download an app to use Embed Mobile Wallet?

No. Mobile Wallet requires no additional app download. Guests access it through the Embed Mobile Portal and add their virtual game card directly to Apple Wallet or Google Wallet. This removes a key barrier to adoption and means guests can get started immediately without any setup friction.

What is the revenue impact of Mobile Wallet compared to cash or physical cards?

Venues using Mobile Wallet see more than a 5x increase in average reload values compared to cash or credit card transactions. Because guests can reload without leaving the game, they tend to top up more frequently and in larger amounts, directly increasing per-visit revenue and eliminating the need to visit a kiosk, cashier, or balance-check machine.

Can a guest manage multiple game cards under one Mobile Wallet account?

Yes. The Embed Mobile Portal allows guests to manage multiple cards under a single account—including cards for different family members. Perfect for parents who want to securely top up their children's game cards remotely even before entering the venue. Each card's balance and ticket count are visible within the portal, making it easy for one guest to oversee and reload cards for their whole group during a visit.

What guest data and insights does Mobile Wallet give operators access to?

Mobile Wallet gives operators visibility into guest spending behaviour, reload patterns, and visit frequency—data that is unavailable from anonymous cash or token transactions. This makes it a direct enabler of loyalty and retention strategies, allowing operators to identify high-value guests, understand usage habits, and build targeted bundle or repeat-visit offers around real behavioural data.