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Embed's SaaS Solutions Make Waves at SEA Expo 2023

Dubai, United Arab Emirates, 1 June 2023: Transforming the business of fun since 2001, Embed, the ultimate cashless solutions provider for the amusement, entertainment, and leisure industries, showcased its Software as a Service (SaaS) products at the Saudi Entertainment and Amusement (SEA) Expo in Riyadh from 28 to 30 May 2023.

SEA Cover image_FB 820x305

“We’re thrilled about our return to the Middle East for one of the biggest trade shows in the region!” says Renee Welsh, CEO at Embed. “As we are taking STATS global - the data visualisation dashboard powered by Amazon Web Services - we are seeing a great reception and turnout for our Software as a Service (SaaS) solutions like the Mobile Wallet, which recently exemplified with a 5x increase in reload value versus cash and credit card for our customers based on 2022-2023 success metrics,” she continues. “Our client Magic Planet of Majid Al Futtaim even won MENALAC Awards’ Best Innovative Use of Technology for utilising our Mobile Wallet.”

It simply cannot be helped now that the FEC industry is transitioning from manual operations to digital with the help of SaaS products. We are expecting this trend to continue especially now that the entertainment industry is at the core of His Royal Majesty’s Saudi Vision 2030 to diversify the country’s resources,” shares Andy Welsh, CTO at Embed. “This is why we consistently develop solutions while partnering with industry titans like Apple, Google, and Amazon Web Services. The future is SaaS.”

Aside from the Mobile Wallet and STATS, the Embed Mavericks performed free demos of its roster of integrated hardware and software solutions such as KIOSK+ and TOOLKIT, and showcased game cards and wearable media at the show-stopping Bling Trunk.

Here are other highlights from the show:

 

Executive Think Tank PanelSEA Masthead_Panel Discussion

CEO Renee Welsh sat among the SEA Expo 2023 panel to discuss “The Evolving Industry of Family Entertainment Centers – Providing A Wholesome Family Experience,” pounding on new FEC trends, state-of-the-art equipment, and the addition of other elements to elevate each guest visit.

Strengthening Business TiesSEA Masthead_Al Rafeeh

The Embed Mavericks attended the Al Rafeeh Entertainment Group networking event at Al Walid Al Baltan Farmhouse. The team also had a meeting with SALA Entertainment to deepen the new partnership. Renee and Andy Welsh sat among C-suite executives of the SEA Expo Board Members and other senior executives in the industry for a VIP Executive Lunch sponsored by Al Baron, Al Hokair, and Seven.

Catch the Embed team and the rest of the Tech of Transformation next at IAAPA Expo Asia from 13 to 16 June at the Marina Bay Sands in Singapore. For the full trade show schedule, click here.

The Embed Team
The Embed Team
Sharing our knowledge to help you enable your business of fun.

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Embed Redefines Reliability & Bags Awards at Amusement Expo International 2024

DALLAS, TEXAS, Mar 22, 2024: Embed, the ultimate cloud-based, cashless solutions provider for the amusement, entertainment, and leisure industries showcased its Software as a Service (SaaS) solutions and other breakthrough innovations at the Amusement Expo International (AEI) from 20-21 March, emphasising on the importance of reliability when it comes to choosing a solutions provider to future-proof your business. Embed is known to partner with global tech giants, maximising their groundbreaking technology to adapt it for the family entertainment sector. The award-winning Mobile Wallet is still the only Apple and Google-certified FEC solution in the industry since its launch in 2019; the only non-banking, non-finance, non-healthcare solution approved to sit in a consumer’s mobile wallet (not a mobile app that requires a download and ongoing maintenance). And, STATS, the business intelligence dashboard jointly developed with Amazon Web Services. “Fresh from The DEAL Show in Dubai, AEI has been another amazing show and we’re privileged to keep our ear to the ground and stay close to our customers – the members of the Embed family – friends, and partners in the industry, especially at a time when system reliability is a hot topic in the industry,” shares Renee Welsh, CEO at Embed. “We are in a strategic position to respond to the industry’s need for reliable tech partners they can trust; we’re a solutions provider that partners with Amazon Web Services (AWS) for their data centres and tech development. Our confidence comes from knowing that we partner with the best. AWS tech is reliable enough for NASA, Formula 1, the US Defence, Netflix (with 260M subscribers), and Facebook (with 3B subscribers), then we can guarantee that the Embed family of FECs are in good hands!” Speaking further about their SaaS solutions, CTO Andy Welsh comments on how a system’s reliability is as crucial as the data centres and tech partners running it: “The Embed system architecture is built to work even during network outages. It’s time to make the switch and upgrade to the Embed system when your current system is letting you and your guests down.” “It’s at times like these, when other cashless players are plagued with data centre issues that result in mass outages amongst their FEC customers during busy weekend hours that Embed’s cutting-edge reliability is crystal clear!” adds Sara Paz, CMO and Embed Success Squad™ Transformation Guru. The Embed Success Squad™ was introduced at IAAPA Orlando 2023 as the company’s testament to customer-centricity and commitment to their customers’ business growth and success. The dedicated team of consultants, champions, and trainers – a mix of growth gurus, SaaS experts, and payment specialists help the Embed family experience the transformational growth SaaS solutions drive. “With 1-year FREE Mobile Wallet and 3-months FREE STATS subscriptions, complimentary payment gateway cost-saving analysis, free best practice training from the industry’s best FECs, free marketing kits and/or complimentary printed assets that cover the entire customer journey in an FEC, and the Embed GoTrain™ – all these are done to drive consumer uptake of Mobile Wallet,” adds Paz. Here are other highlights of the show: Major Awards Embed is this year’s AMOA Operator’s Choice Awards winner, recognising the company’s commitment to innovate new and exciting solutions FEC operators can trust and maximise to enable, empower, and ease their business of fun. “We are honoured to bag this amazing award and beyond grateful to our partners and members of the Embed family for making this possible!” says Renee Welsh. In addition to this major win, Embed also won the Best Booth Design for its new modular and sustainable build: “This is such a huge win for us! Since using this at IAAPA Orlando 2023, this booth is a testament to our efforts towards sustainability - from digital brochures and collaterals to minimise our carbon footprint and booth modular for the flexibility to switch booth size, scale, and designs without wasting resources,” says Kathleen Goy, Global Head of Events and Marketing Chief of Staff. Booth Action Along with its roster of integrated hardware and software solutions, Embed showcased its SaaS solutions Mobile Wallet and STATS - the real game-changers in terms of profitability, operational efficiency, lower costs, and superior guest experience. The smarter, faster, and supercharged smartTOUCH™+ game card reader also made its AEI debut. Industry Roundtables John Keys, Embed Regional Sales Manager for North & South America, participated in a roundtable discussion about Promotions That Work, sharing best practices and insights on how to design high-value, low-cost promotions that guests will actually love. Top 100 FECs To recognise Embed’s Top 100 FECs – the "best of the best" that built the industry into what it is today - Embed presented its exclusive Embed Appreciation Rocket to the following customers, for years of partnership and fuelling fun with the company. FACE Amusement – 10 years IF La Fleur & Sons – 11 years Pizza Ranch – 12 years Player One – 14 years Atlantis Casino Resort Spa – 15 years International Women’s Month Celebration Embed honoured women in tech by giving away exclusive Women@Embed pins in celebration of International Women’s Month. “Women drive innovation and inspiration across various disciplines and industries. It’s only fitting that we Expect Her in Tech – which is what we are advocating for this year’s International Women’s Month, aligned with the United Nations’ theme: Invest in Women, Accelerate Progress,” says CEO Renee Welsh.

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