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Embed Changed the Game AGAIN at IAAPA Expo Orlando 2022 with STATS Insights Platform, New Breakthrough Innovations

DALLAS, 18 November 2022: Embed, the ultimate cashless solutions provider for the amusement, entertainment, and leisure industries, successfully launched the new technology insights data visualization dashboard, STATS, at the IAAPA Expo Orlando from November 15 to 18.

Developed with and powered by Amazon Web Services (AWS), STATS is a powerful data and report visualization tool designed to help family entertainment centers worldwide transform guest experiences, improve operational efficiency, and boost revenue using data.

“We were ecstatic to see the amazing reception of both prospects and customers towards STATS when we launched it at IAAPA,” says Renee Welsh, CEO at Embed. “STATS was the demo-in-demand at our booth and the show – with the help of the brilliant representatives from Amazon Web Services, we illuminated show attendees with the benefits of cloud-based solutions such as STATS and the virtues of other Software as a Service (SaaS) products we offer. It is not to our surprise that operators are now making the decision to digitize and automate processes such as data collection and consolidating reports. It is exactly what the STATS dashboard is designed to answer. Developing this highly automated data visualization dashboard with flexible widgets will help eliminate the counterproductive data work that operators struggle with and enable them to make real-time, data-driven decisions that drive business revenue and profit.”

With STATS’ in-depth, dynamic visualized data reporting, operators of all business sizes can best manage their business, improve staffing levels and scheduling, reduce manpower waste, and forecast revenue based on retro data. Built with AWS’s global cloud infrastructure, this cloud-based solution offers accessibility, security, and low latency.

Aside from launching another industry-first, here are the highlights of the show:

New Breakthrough Innovations
Joining STATS in the Tech of Transformation roster are: eShop, the online shopping portal where Embed customers can conveniently purchase hardware, parts, and accessories anytime, anywhere in just a few clicks; and Staff Merchandise, a series of customizable wristbands, key fobs, and lanyards to match an FEC’s theme - giving the manpower a makeover with a consistent look that stands out. Pictured above are the crowds at the Embed booth checking out the new innovations, new eShop, Staff Merchandise and extensive line of wearables.
IAAPA22_STATSSTATS and the FEC of the Future
In a press conference, Embed CEO Renee Welsh had the opportunity to talk about STATS and what it means to embrace the Tech of Transformation to become an FEC of the Future. As the pictures above attest, the team from Amazon Web Services, Embed’s Development team and Renee Welsh were busy giving demonstrations of STATS to existing and new customers. Pictures above is Renee Welsh and the representatives from Amazon Web Services.
IAAPA22_Happy HourDemos, Drinks, and Training
The Embed Mavericks performed free product demos of the latest breakthrough innovations like the Mobile Wallet, KIOSK+, TOOLKIT software suite, and smartTOUCH card readers. Show attendees flocked daily to the Happy Hour events. Some customers even got the most of the IAAPA experience by attending Embed 101, early morning pre-show training and support sessions where they learned how to maximise their current Embed solutions.
IAAPA22_Fun FactoryAwarding & Celebrating a Legend
Embed presented Fun Factory with a Legacy Award for being Embed’s first and longest customer in North America; it was a touching and emotional occasion, celebrating the resilience and strength of a long-lasting partnership. Pictured above is Linda Fernandez and her executive team, along with Renee Welsh, Embed’s CEO; Kash Ahmad, Embed North America GM; and John Keys, Embed North America Head of Sales.

After-Party at Andretti’s
The Embed Mavericks partied with customers, friends, and industry partners to celebrate another successful IAAPA Expo. Pictured above are just a few of the 250 customers, partners and friends who joined Embed from all over the world to celebrate. Specifically, pictured above (upper left corner picture) is Roger Tubeé of Veltmeijer Group, Netherlands, catching-up with Renee Welsh, Embed CEO. Also joining the festivities was James Miller of Funstation, United Kingdom (pictured top middle picture), and Andreas Manke of Planet Arcade, Germany, (far left, middle picture) who struck a fun pose with Sara Paz, Embed CMO.

What’s Next?
Catch the Embed team and the Tech of Transformation at the EAG International Expo (January 10-12, 2023), DEAL Show (March 14-16, 2023), and Amusement Expo International (March 27-30, 2023). For the full trade show schedule, click here.

The Embed Team
The Embed Team
Sharing our knowledge to help you enable your business of fun.

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Embed Redefines Reliability & Bags Awards at Amusement Expo International 2024

DALLAS, TEXAS, Mar 22, 2024: Embed, the ultimate cloud-based, cashless solutions provider for the amusement, entertainment, and leisure industries showcased its Software as a Service (SaaS) solutions and other breakthrough innovations at the Amusement Expo International (AEI) from 20-21 March, emphasising on the importance of reliability when it comes to choosing a solutions provider to future-proof your business. Embed is known to partner with global tech giants, maximising their groundbreaking technology to adapt it for the family entertainment sector. The award-winning Mobile Wallet is still the only Apple and Google-certified FEC solution in the industry since its launch in 2019; the only non-banking, non-finance, non-healthcare solution approved to sit in a consumer’s mobile wallet (not a mobile app that requires a download and ongoing maintenance). And, STATS, the business intelligence dashboard jointly developed with Amazon Web Services. “Fresh from The DEAL Show in Dubai, AEI has been another amazing show and we’re privileged to keep our ear to the ground and stay close to our customers – the members of the Embed family – friends, and partners in the industry, especially at a time when system reliability is a hot topic in the industry,” shares Renee Welsh, CEO at Embed. “We are in a strategic position to respond to the industry’s need for reliable tech partners they can trust; we’re a solutions provider that partners with Amazon Web Services (AWS) for their data centres and tech development. Our confidence comes from knowing that we partner with the best. AWS tech is reliable enough for NASA, Formula 1, the US Defence, Netflix (with 260M subscribers), and Facebook (with 3B subscribers), then we can guarantee that the Embed family of FECs are in good hands!” Speaking further about their SaaS solutions, CTO Andy Welsh comments on how a system’s reliability is as crucial as the data centres and tech partners running it: “The Embed system architecture is built to work even during network outages. It’s time to make the switch and upgrade to the Embed system when your current system is letting you and your guests down.” “It’s at times like these, when other cashless players are plagued with data centre issues that result in mass outages amongst their FEC customers during busy weekend hours that Embed’s cutting-edge reliability is crystal clear!” adds Sara Paz, CMO and Embed Success Squad™ Transformation Guru. The Embed Success Squad™ was introduced at IAAPA Orlando 2023 as the company’s testament to customer-centricity and commitment to their customers’ business growth and success. The dedicated team of consultants, champions, and trainers – a mix of growth gurus, SaaS experts, and payment specialists help the Embed family experience the transformational growth SaaS solutions drive. “With 1-year FREE Mobile Wallet and 3-months FREE STATS subscriptions, complimentary payment gateway cost-saving analysis, free best practice training from the industry’s best FECs, free marketing kits and/or complimentary printed assets that cover the entire customer journey in an FEC, and the Embed GoTrain™ – all these are done to drive consumer uptake of Mobile Wallet,” adds Paz. Here are other highlights of the show: Major Awards Embed is this year’s AMOA Operator’s Choice Awards winner, recognising the company’s commitment to innovate new and exciting solutions FEC operators can trust and maximise to enable, empower, and ease their business of fun. “We are honoured to bag this amazing award and beyond grateful to our partners and members of the Embed family for making this possible!” says Renee Welsh. In addition to this major win, Embed also won the Best Booth Design for its new modular and sustainable build: “This is such a huge win for us! Since using this at IAAPA Orlando 2023, this booth is a testament to our efforts towards sustainability - from digital brochures and collaterals to minimise our carbon footprint and booth modular for the flexibility to switch booth size, scale, and designs without wasting resources,” says Kathleen Goy, Global Head of Events and Marketing Chief of Staff. Booth Action Along with its roster of integrated hardware and software solutions, Embed showcased its SaaS solutions Mobile Wallet and STATS - the real game-changers in terms of profitability, operational efficiency, lower costs, and superior guest experience. The smarter, faster, and supercharged smartTOUCH™+ game card reader also made its AEI debut. Industry Roundtables John Keys, Embed Regional Sales Manager for North & South America, participated in a roundtable discussion about Promotions That Work, sharing best practices and insights on how to design high-value, low-cost promotions that guests will actually love. Top 100 FECs To recognise Embed’s Top 100 FECs – the "best of the best" that built the industry into what it is today - Embed presented its exclusive Embed Appreciation Rocket to the following customers, for years of partnership and fuelling fun with the company. FACE Amusement – 10 years IF La Fleur & Sons – 11 years Pizza Ranch – 12 years Player One – 14 years Atlantis Casino Resort Spa – 15 years International Women’s Month Celebration Embed honoured women in tech by giving away exclusive Women@Embed pins in celebration of International Women’s Month. “Women drive innovation and inspiration across various disciplines and industries. It’s only fitting that we Expect Her in Tech – which is what we are advocating for this year’s International Women’s Month, aligned with the United Nations’ theme: Invest in Women, Accelerate Progress,” says CEO Renee Welsh.

#ExpectHERinTech: Embed Inspires Inclusivity for International Women’s Day 2024

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Embed Changes the Game & Celebrates Women in Tech at DEAL 2024

DUBAI, UAE 7 March 2024: Embed, the ultimate cloud-based, cashless solutions provider for the amusement, entertainment, and leisure industries showcased its game-changing breakthrough innovations at DEAL from 5 to 7 March and celebrated this year’s International Women’s Day.