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A Message From Embed's CEO: How We're Dealing With COVID-19

As the coronavirus (COVID-19) makes its way across the globe, it’s affecting our communities and industry in different ways. We are committed to take care of our partners, employees, and customers. This lifelong value informs and guides us as we face the difficult challenge of responding to COVID-19, which the World Health Organization has declared a pandemic. Rest-assured that we proactively implemented measures across our offices as early as January.

We are closely monitoring the World Health Organization (WHO), the Centres for Disease Control and Prevention (CDC), and local health agencies across the world for the latest developments related to COVID-19 and following the guidance of government and public health officials. We are following these agencies' recommendations on the appropriate health and safety measures across our portfolio of companies.

Our hearts and thoughts go out to the people, our partners and their businesses, affected by this pandemic. Please know we are actively monitoring the situation and have precautions in place to ensure the health of our employees, partners and customers across the globe. 

Below is an update on the actions we are taking to mitigate the risk of COVID-19. Thank you for understanding as we work to avoid any unnecessary risk to our employees, partners, and customers.

 

Our Support Services:

Our global response team is simply a phone call away. Our Customer Care agents are here to support you through this and will continue doing everything we can to maintain our current operation’s exceptional service levels.

 

Our e-Lights Are On. We're Connected. It’s Business as Usual.

While Embed’s offices are operating with a skeleton crew (for the foreseeable future) and most of our teams are working remotely. We have suspended all domestic and international business travel. Any and all sales-related matters will be managed via telephone, teleconference and video-conference.

We recognize these are unsettling times, and want you to know that your safety and well-being is our first priority.

Know this, Embed is waiting and ready to serve you. We will get through this together.

Renee Welsh
Chief Executive Officer
Embed

Related Post: The Best Ways to Protect your FEC & Customers from Coronavirus

The Embed Team
The Embed Team
Sharing our knowledge to help you enable your business of fun.

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Making History Again: Embed Celebrates Successful Launch of Breakthrough Innovations at IAAPA Expo 2021 Orlando

DALLAS, TEXAS, November 29, 2021: Transforming the business of fun since 2001, Embed, the worldwide leader of the cashless business management systems and solutions for the amusement, entertainment, and leisure industries made history again at IAAPA Expo 2021 in Orlando, Florida, by unveiling their latest breakthrough design innovations from November 16 to 19th. Solidifying Position as the Ultimate Contactless Solution Provider in the Industry True to its 20-year legacy in tech pioneering history in the industry, Embed spent 2 years in the lab developing the cutting-edge self-service KIOSK+, the breakthrough tech innovation of the year. With one of the largest touchscreen displays in the industry, a dramatically sleeker design, and expandable modularity, Embed’s KIOSK – the industry’s best self-service kiosk – becomes SO MUCH MORE in KIOSK+. Its grand reveal at IAAPA garnered positive feedback, reception, and conversion from customers. “Embed aims to enable, empower, and ease the Business of Fun, transforming it with our technology innovation. We have a clear vision of the FEC of the future, and KIOSK+ is a product that will transform what FECs are willing to accept from their business solutions providers; no more space-consuming bulky kiosks. Business solutions should enable operators to optimise the consumer experience while driving greater revenue and profit per square foot, which is the design purpose of KIOSK+. We are excited to help operators maximise their game room floor with revenue-generating games, lower their costs, and achieve their business goals through this innovation,” said Renee Welsh, CEO, Embed. Aside from KIOSK+, Embed introduced the Breakaway Game Card for the first time in the industry. This cutting-edge innovation is a brilliant combination of the traditional game card and wearable media. Guests can simply snap off the removable section of the traditional game card, wear it with a band and reusable toggle, and get in the zone – SNAP. STRAP. PLAY! The combination of the next-gen KIOSK+, Breakaway Game Card, and the award-winning Mobile Wallet solidifies Embed’s position as the ULTIMATE contactless solution provider in the industry. Back-to-Back Meetings Embed had a buzzing booth with little to no downtime during IAAPA, catering to back-to-back meetings everyday with existing clients and prospects. Likewise, new clients were added to the Embed family, many of whom participated in the exclusive “Make the Switch" promo, scoring an unbeatable deal by switching to Embed from their existing systems. Daily Happy Hour networking events allowed the solutions provider to connect with clients and showcase the full range of wearable media in their roster. Demos The Embed Mavericks presented guests with demos of the new KIOSK+, the award-winning Mobile Wallet, the integrated cloud-based software solution TOOLKIT, the smartTOUCH arcade debit game card reader, and a full range of wearables and game cards from Embed’s famous Bling Bar. 20th Anniversary Game Cards This year, Embed celebrates its 20 years of fuelling the business of fun. To commemorate this milestone, Embed issued exclusive 20th anniversary game cards to their global team, partners, and clients. Customers who visited the booth and presented their anniversary game cards won freebies like Apple AirPods, Bluetooth speakers, and other swag. What’s Next? For those who missed Embed’s award-winning business solutions in action, catch Embed at the Amusement Expo in Las Vegas Nevada on March 16 to 17, 2022; Deal Show in Dubai UAE on March 28 to 30, 2022; and at the IAAPA Expo Asia in Macau on June 7 to 10, 2022.

Embed Unveils its Latest Breakthrough Design Tech Innovation at IAAPA Expo 2021 Orlando, Solidifying Position as the Ultimate Contactless Solution in the Industry

ORLANDO, FLORIDA, November 15, 2021: Transforming the business of fun since 2001, Embed, the worldwide leader of the cashless business management systems and solutions for the amusement, entertainment, and leisure industries unveils its latest breakthrough design innovation at IAAPA Expo 2021 in Orlando, Florida, from November 16 to 19th.

Embed is Set to Make History Again @ IAAPA Expo 2021, Unveiling its Latest Breakthrough Design Innovation

DALLAS, TEXAS, October 28, 2021: Transforming the business of fun since 2001, Embed, the worldwide leader of the cashless business management systems and solutions for the amusement, entertainment, and leisure industries is gearing up to make history again at IAAPA Expo 2021 in Orlando, Florida.