Testimonials
"EMBED Team is well-known for its professionalism of installation,
technical expertise and very good service provider for full debit card solution software and hardware.
They offer excellent online support which we didn't find with their competitors. EMBED are very
flexible and fast in improving their software and integrating to any other software and equipment
such as bowling, ticket eater etc. Their wireless system is the best that we found in the market.
We can say that "EMBED Team worked extremely well"."
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Ammar Omar Basha, General Manager - Funtastico Syria
"The Embed system has been a wonderful tool in our family entertainment
facility. It's easy for customers to use and it takes the hassle out of carrying cash, tokens
and tickets around the facility. Customer service is top notch at Embed."
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Tom Hahn, Owner - Action City
www.actioncityfun.com
"Thanks for the team effort at Sega Republic Dubai.
Opening is always difficult and we certainly had our share of issues from many different
sources at Sega Republic, but we always look at the bottom line and your Embed system was
ready and working the day we opened the doors. For that, I say job well done and thanks!"
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Joe Gibbons, General Manager - Sega Republic Dubai
www.segarepublic.com
"The Embed Card System has been developed by a operating entity and we can clearly see that.
The system offers us a totally new dimension of customer data management, operating and sales tools
and will enable us to launch a diverse and lucrative loyalty program. The service and support provided
by the Embed team has exceeded our expectations and their willingness to locally establish a support
framework shows that the company is understanding the needs of its customers."
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Mr. Silvio Liedtke, General Manager - Magic Planet
www.magicplanet.ae
"The EMBED Team has done it again... with quick responsive software updates,
caring respectful personnel and innovative hardware. As our business refines,
grows and becomes itself, Embed is there to support our ever-changing needs."
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Warren K. Asing, Executive VP/CEO - Fun Factory Inc.
www.funfactorygames.com
"My family has been in the bowling and entertainment business for over 50 years.
It is rare to find a company that brings the high level of service and professionalism that Embed has
given toward our installation and continuing support. I honestly feel like Embed cares as much about
my business as I do. I have made many good and bad decisions in my years, but choosing Embed was one of the best."
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Jeff Boje - Owner, The Alley at Southshore
Past President of the Bowling Proprietors' Association of America
President of the United States Bowling Congress
"The Embed system has been a real asset to our facility. The setup and installation
of the cardswipe units on the games and the wireless system throughout our facility was much easier than
other systems I have used. The Embed staff did a fantastic job, and made sure everything was ready for
our opening and was working without a hitch."
"The Color-Glo card readers make the Embed system unique. They are very attractive, and our guests, especially
our younger guests, are better able to use this card system because of the feedback they get from the
cardswipe units. We have been operating for 6 months and have found the cardswipe
units to be very dependable."
"Overall the Embed card system has been great. It is flexable enough to meet our needs and our customers
needs, and gives us the security and information we need to help us operate ourfacility better."
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Brian Smith, Owner - Alley Cats
www.alleycatsbowl.com
"I would like to personally thank the Embed staff for consistently going above and beyond
our expectations. From the very first meeting with Embed our relationship has been nothing short of amazing!!
It is very refreshing to know that there is still a company out there that will do what they say they will do, even it if
costs them a little extra time and effort. From Merrick, who sold us the systems to the installers they have always
been very professional and honest. Merrick has always gone beyond the call of duty for us. Out of the blue he will call just to
make sure that we are satisfied with the service we are getting out of the system. My experience with the installation of the system
has been awesome. When Luke and the guys show up, you know it will be alright. I can't say enough good things about Luke and Mark
and what a pleasure their team is to work with. To me it is genuine concern for their products and service, and that is how it should be.
Dealing with people like this makes my job easier. The most amazing thing about it all is that the Embed system works! I mean there is no
down time it really does work. We now have the system in 3 different locations and to date we have no problems. As long as I keep
receiving the type of quality and service we have received in the past, we will never shop anywhere else for our operating systems.
It is awesome to have Embed as a vital part of the Asheville's Fun Depot and Fun Expedition team."
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Bernie Robinson, VP of Franchising - Fun Expedition.
www.funexpedition.com
"The Embed Team has been fabulous to work with. Their dedication to meeting the needs of our business has been
matched by true professionalism at each turn. The Embed System itself has been a great tool in helping us manage our business better.
Its user friendly design makes the basic transactions quick and fluid for great customer service, and its back of the house reports,
inventory functions and game management options have improved our Management Team's efficiency."
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Rich Del Vecchio - Operations Manager, Cyber Quest
"The Embed Powercard system has been a crucial part of our FEC's (Timezone) success in the
Philippines. We have over 35 FEC outlets operating under this system and we can categorically state that the Powercard
system has added 15% to 20% to our sales as a result of its customer convenience and marketing flexibility. We
have been operating the system for over nine years now and it is 99.99% reliable. And in the 0.01% instance where
we needed help, the Embed team was 100% available to provide us with the needed support. This system has truly
been a pillar of our FEC's success in the Philippines to the dismay of our competitors!"
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Raffy Prats - Timezone Philippines
www.timezone.com.ph
"Ollie Koala's BackYard has worked with the Embed USA team for the last 3 years.
We have 2 of their systems running in our Family Entertainment Center operations. We have found the
Embed system to be a comprehensive and stable operating system for our business. The Embed team
supports our business when we need it and they continue to develop enhancements that improve the
product for users. Ollie Koala's Backyard would recommend the Embed system to companies who want
to work with a software provider that focuses on delivering a product that is focused on user success."
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Kevin Price, Managing Member - Ollie Koalas Backyard
www.olliekoalas.com
"We are always confident in recommending Embed to our clients. The technology
is proven, we are big fans of the Color-Glo readers, and, above all, the service and support are outstanding."
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George McAuliffe, President - Pinnacle Entertainment Group
www.grouppinnacle.com
"Prior to opening our facility, we preformed extensive research into the debit
card / fun card market and took a good hard look at all of the competitors. In the
end we chose EMBED and we couldn't be happier with the choice... EMBED's customer
service has been truly phenomenal. EMBED was forward thinking during the pre-installation
phase, prompt and on-time during the installation phase, and very supportive during
the training and start-up phase... Choosing EMBED for our facility was a great business decision."
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Daniel Kirkwood, Vice President - Big Al's
www.ilovebigals.com
"We opened Horseshoe Junction just over 7 months ago having no experience in the
family entertainment industry. It has been a very rewarding experience but not without challenges along
the way. I cannot imagine going it alone without the help of Embed!
The system has worked flawlessly and your support staff has been great. The reports we get from the
system have helped us formulate our specials and packages much more effectively. I enjoy knowing
exactly where my revenue is coming from during the day and Embed helps me get to the information I
need quickly and efficiently.
Keep up the good work and thanks for all of your help."
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Brett L. Smith - Horseshoe Junction
www.horseshoejunction.com
"The Embed System negates all the traditional operating headaches from my FEC.
Accessing valuable data via the server on every aspect of the business, enables me to fine tune my
operation like never before. Along with the excellent customer support Embed provide, it gives me
'peace of mind' knowing I have total control of my business"
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Dave Cummins - Game Works Sydney
"Our Company has worked with most of the major suppliers of debit card and management systems for the amusement
industry. In our experience we have found the Embed System to be the most reliable and user friendly.
Embed technicians are outstanding, and they provide installation services and support after the sale that
are unparalleled in the Industry. From colorful card readers that rarely fail to reports that are easy to
use and understand, the system reflects the practical experience that went into its development.
Quite simply we feel that Embed is the best and most cost-effective system for the amusement industry."
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Larry Cooke, COO - Brady Distributing Company
www.bradydist.com
"EMBED is always online to treat my business as their own, with no benefit share! It's true!!!
I enjoy working with Embed and happy to introduct them to my clients.
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Kambiz Nargessi - PASHA INSHAAT
www.pashaconstruction.com